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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 958
Experience:  Worked on appliances for more than 15 years
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The child lock is on my new NEFF combination oven. I have followed

Resolved Question:

The child lock is on my new NEFF combination oven. I have followed the user manual and used the control to move from 'c21' to 'c20'. That works fine for a one off lock removal but the lock then comes on again every time. Am I missing something please as its time consuming to keep on unlocking the unit every time I want to use it or is it an equipment malfunction?
Many thnaks
Mike
Submitted: 1 year ago.
Category: Appliance
Expert:  KevinWhiteJA replied 1 year ago.
KevinWhiteJA :

Hi, welcome to Just answer

KevinWhiteJA :

Please tell me its complete model number

Customer:

neff c67p70n3gb pyrolytic combi oven

KevinWhiteJA :

OK, According to the instructions to unlock you will have to

1. Press the operating mode selector.
2. Press and hold the (i) Info button until C11 appears on the temperature display.
3. Turn the temperature selector until C10 appears on the temperature display.
4. Press and hold the (i) Info button until the key symbol goes out.

KevinWhiteJA :

If that doesn't work...let me know

KevinWhiteJA :

If you have further questions I will be pleased to assist you – please use the REPLY link for further assistance..Please remember to RATE my answer Excellent or Good Service when you are satisfied....Thanks

Customer:

No i get C21 which I can turn to C20 which is a once on ly removal of the cold lock which then switches on again after the next use of the over.

KevinWhiteJA :

OK then please follow this:

1. Press the operating mode selector.“Appliance is ready for use” appears on the text display.
2. Press and hold the i Info button until C21 appears on the temperature display.
3. Turn the temperature selector until C20 appears on the temperature display.
4. Press and hold the i Info button until the KEY symbol goes out.
5. Now...Within 30 seconds, press and hold the i Info button again for a few seconds.
6. Turn the temperature selector until C10 appears on the temperature display.
7. Press and hold the Info button i ...this will unlock the control

Customer:

All sorted thanks

KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 958
Experience: Worked on appliances for more than 15 years
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