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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 999
Experience:  Worked on appliances for more than 15 years
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my microwave cuts out after a couple mins. its ok on the combination

Customer Question

my microwave cuts out after a couple mins. its ok on the combination oven
Submitted: 2 years ago.
Category: Appliance
Expert:  KevinWhiteJA replied 2 years ago.
Customer:

Hi, welcome to Just answer

Customer:

Please tell me its complete model number

Customer:

and how old is it ?

JACUSTOMER-5g83y8vk- :

NN-A554WBBTQ

JACUSTOMER-5g83y8vk- :

bought it 22/8/08

Customer:

OK, and does it make any different kind of sounds ?

JACUSTOMER-5g83y8vk- :

no sounds seem the same. it sets time and everything as normal it justs stops dead

JACUSTOMER-5g83y8vk- :

I tried the combination oven this morning and that seems ok

Customer:

OK as it works for few minutes and then stops the problem is with the Magnetron that is bad and will need replacement...usually when it goes bad it takes the inverter board with it....a new one will cost around £90+ labor

Customer:

that is the price for just the magnetron

Customer:

so if it is a bad inverter board as well add on another £60

JACUSTOMER-5g83y8vk- :

oh dear I might as well get another microwave. I can buy another one for £154.00

Customer:

looking at the age of this and the cost of repairs that is better option

Customer:

sorry about the bad new

Customer:

*news

JACUSTOMER-5g83y8vk- :

ok, thankyou for your help. have a good day

Customer:

You're welcome....Excellent feedback is appreciated if you are satisfied with my assistance.... Have a Good Day

KevinWhiteJA and other Appliance Specialists are ready to help you
Customer: replied 2 years ago.

Hi Kevin. I did leave a rating. thankyou for your help. Nancy

Expert:  KevinWhiteJA replied 2 years ago.
Thank You Nancy.
Customer: replied 2 years ago.

Hi I don't know why you keep writing,

You answered my question on 23rd January.I paid the £20

and bought a new microwave. I left a good rating.I,m sorry I can,t afford a bonus as I,m only on Pension Credit.

So I really don't think theres any need to keep writing to me.

thankyou Nancy

Expert:  KevinWhiteJA replied 2 years ago.
May be you received an auto email message... please ignore and Thank you