Appliance Repair Questions? Ask a Technician for Answers ASAP
Please tell me its complete model number and how old is it ?
it is at least 4 years old. How do I find the model number?
If you want, I could leave it until tomorrow and try and find the manual
Usually locate on the hob or yes the manual
anyways, does this happen with all the burners
Beko BA5NEKP Eye level Cooker in gloss black
It is only 1 burner
Yes just checked
after how many seconds/minutes it goes off ?
It lights, then as soon as I let go the knob it doesn,t kkeep alight so ignition is ok it just won' keep going
Yes ignition is fine and so is the spark module... I believe the problem is with the thermocouple that is either bad or requires cleaning
what is a thermal couple?
this is model
Where would it be?
its very likely that the flame is not playing on the thermocouple tip correctly
please tell me what to do and where is it situated
after you lift the top off ...then you will see the thermocouple next to the pilot light
Do you mean the top part of the burner that lifts off or does the whole top have to be lifted off?
basically you need to gain access to the burner and then from the bracket at the burner simply remove the thermocouple
the whole top have to be lifted off to replace it
a new one is around £13
The top of the stove is fixed and the back of the stove is fixed on top. It is a pity you are not on skype
Yes it is not a easy job as replacing this would mean you have to strip the appliance a lot
as the top comes off and then you will have to gain access from there
If you have further questions I will be pleased to assist you – please use the REPLY link assistance..Please remember to RATE my answer Excellent or Good Service when you are satisfied....Thanks
I would need a diato show me how to lift the top off
My internet is playing up toight. would it be better to speak tomorrow when it is better?
Check this Video .... it will give you an idea about the thermocouple
Sure....You can get back to me if you need any assistance and I will help with no additional charges....
please click on Video and it will take you to a URL
That is really kind of you. How do I get in touch tomorrow?
My e-mail address is *****@******.*** and what time?
I am usually here after 11 am ....Please remember to rate my answer kindly, before closing this page...and then you can use the REPLY link assistance..
I am still watching reply
thanks very much, I will
Your welcome.. have a great weekend!
where has kevin posted the information.It is not in the answer box
, how did it go ? are you able to lift the top off ?
Not yet. You mentioned a video. M y computer is completely frozen and I am replying on my tablet. Can OI CONTACT YOU WHEN PC IS OK AGAIN AND WILL I be abblt to buy thermo couple from you?,wendy
Yes you can contact me and when you are back let me know I will direct you to a parts website
yes please. pc is working very slowly. could I have details of parts website,thanks wendy
Yes, you can buy the parts from here... please let me know if you need further help... Thank You