, welcome to Just answer
Please tell me its complete model number
OK and how old is it ?
OK, and have you tried cleaning the drain pump ?
how long have you left it unplugged ?
previous repair man entered a code on the front to release the lock...
you can plug it back and try a new cycle, after the door lock cycles cancel it and then check if it opens up
usually it wont open if the washer still has water inside
no water in the machine. we have cleaned the filter. tried a new cycle.
still not opening.
OK, the problem seems to be with the door interlock that is bad...with the washer unplugged can you pull it out and then check the drain pump assembly
at times you cannot see the water there but something is stuck in the drain pump that will cause this kind of problem...if your machine has a fault which leaves water in the drum, the door will not open....you can also
Thank you it as Bad service even when I am here helping you...have been checking the parts washer
you can also use a string to open the door of the washer