Charlotte, my name is***** be patient whilst awaiting any responses as I'm not constantly available.
Is the appliance still full of water then?
Let me just have a quick look at the facial panel... this will just take a few moments
Can you give me the model number please
What number is *****?
The model number should be on the facial panel of your appliance
One moment please
OK.. F01 on that appliance relates to a failure of the motor triac... Since the appliance was only bought in may, you need to call the warranty company and have them replace the main-board
Meanwhile, to get the water out of the drum... Turn the power to the appliance off, unplug the drain hose from its drain, and place the hose close to the floor and into a bucket
Do you require any further assistance with this problem Charlotte?
Charlotte, do not open the washer in any way as this will invalidate the warranty you have
Yes it does... was this before or after draining the tub?
Drain and do the rinse as requested.. once done, leave a message here and I'll come back to you later today
Charlotte..Thanks text regarding the repair... Can I ask that you leave a respective rating by clicking on the smiley faces that you can see