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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 995
Experience:  Worked on appliances for more than 15 years
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Good afternoon, I hope you can help me. Our dishwasher is

Resolved Question:

Good afternoon, I hope you can help me. Our dishwasher is failing to heat and just continues to rinse cold water on a prolonged programme. All the temperature lights/cycles still light up however. The dishwasher is almost ten year old and does get heavy use. Thank you.
Submitted: 2 years ago.
Category: Appliance
Expert:  KevinWhiteJA replied 2 years ago.
KevinWhiteJA :

, welcome to Just answer

KevinWhiteJA :

Please tell me its complete model number

Customer:

Kevin, thank you prompt response.

Customer:

Just a moment, I will get the book ....

Customer:

Sorry to keep you - on the machine, the following is just about visible ...

Customer:

SGV43/A03GB/46

KevinWhiteJA :

no problem... thanks :)

Customer:

Thank you.

KevinWhiteJA :

The problem is with the heating element that is bad and will need replacement

KevinWhiteJA :

as everything else is working fine, I believe the element is causing this problem and will need replacement

KevinWhiteJA :

are you willing to repair/replace it yourself ?

Customer:

Do you know whether this is an expensive job? We would rather not repair it ourselves.

KevinWhiteJA :

a new element model# ***** ***** £113

KevinWhiteJA :

you can buy it from here

Customer:

Thank you Kevin. Would your advice be to repair it or, as it is ten year old, replace the appliance completely? If we bought it from you, would we then have to pay to install it?

KevinWhiteJA :

as you are not willing to repair it yourself so add few more

KevinWhiteJA :

well as you know new ones can come in like £160

KevinWhiteJA :

so looking at the age of this appliance and the cost of repair it is better to buy a new one instead

Customer:

Thank you help Kevin. I will speak to my husband this evening. I will sign off now but thank you.

KevinWhiteJA :

You're welcome....Excellent feedback is appreciated if you are satisfied with my assistance.... Have a Good Day

KevinWhiteJA and other Appliance Specialists are ready to help you