How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask George-Allsorts Your Own Question

George-Allsorts
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
19471162
Type Your Appliance Question Here...
George-Allsorts is online now

zanussi electrolux slimline dishwasher de 4554 lower bask

Resolved Question:

zanussi electrolux slimline dishwasher de 4554 lower basket
Submitted: 2 years ago.
Category: Appliance
Expert:  George-Allsorts replied 2 years ago.
George-Allsorts :

, my name is***** be patient whilst awaiting any responses as I'm not constantly available.

What is the problem you have?

Customer:

im chris,i have a slimline Zanussi Electrolux De 4554 dishwasher and i need a new lower basket with runners because with use it has buckled

George-Allsorts :

OK.. can you give me the product code appliance so that I can identify the one appliance please

Customer:

kinda knew you would ask me that and the andwer is no,ive lost the manual

George-Allsorts :

If you look on the edge of the dishwasher door there should be a label that has this information

George-Allsorts :

Chris... I have just had a look at each product code model number and luckily they all have the same basket

Customer:

ok not sure what the relevent info is but this is what i have. PNC ********* /p>

Customer:

OR

Customer:

SN 34980075

Customer:

OR...TYPE-91N71-8F

George-Allsorts :

The PNC has not shown up there.. can you retype it in brackets

Customer:

any help?

George-Allsorts :

one moment Chris

Customer:

ok do we have an answer please?

George-Allsorts :

Yes Chris.. I'm just looking cheapest cost ... Can you give me a few minutes please

Customer:

sure

George-Allsorts :

OK Chris, I have checked a lot of suppliers and most of them are saying that the product is discontinued... However, I have found one supplier with the part in stock

George-Allsorts :

The part number lower basket is(###) ###-####and it is available at Espares

George-Allsorts :

If you click on that link, it will take you directly to the page

Customer:

thats great thank you

George-Allsorts :

You're very welcome Chris

Customer:

shall i score after i am satified that ive found what i want?

George-Allsorts :

I would appreciate a rating, but if you wish to check the link first then feel free... The link will take you directly to the page where the tray is listed..

Customer:

ok hopefully the rating will be even higher after ive found it

George-Allsorts : (###) ###-####and it is available at Espares
Customer:

ok thats great,you identified the product i need so thankyou. At £100 its a bit pricey so i might try and fix the one i have if its the only site thats sells it. But you have been a good help so thanks

George-Allsorts :

Thank you feedback.. I thought it a little pricy myself, but then it depends on the individual and their needs.

Are the rollers ok on yours, as those can be bought separately

Customer:

The rollers are ok but they dont stay on because they are all loose

George-Allsorts :

One moment and I'll get you a link to replacement rollers

Customer:

do they come with a fastener?

George-Allsorts :

Yes.. If you look at the following link you will see the clip that holds them on

George-Allsorts :

wheels-basket-runners

George-Allsorts :

DISCOUNT
When you get to the Checkout page.. To the left of the 'Pay by Card' button there is a link to allow you to enter a discount code.. Click on it and enter the discount code __ id1975 __ to get a discount

George-Allsorts :

--------------
Can I ask you to now take time to assist me by clicking on the smiley faces that you can now see... This will help me as it rates my assistance with your problems and it is the only way I get credited assistance given to you..

George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience: A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
George-Allsorts and other Appliance Specialists are ready to help you

What Customers are Saying:

 
 
 
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy
< Previous | Next >
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • Rob

    Rob

    Home Appliance Technician

    Satisfied Customers:

    420
    20 yrs. experience with a major worldwide manufacturer.
< Previous | Next >
  • http://ww2.justanswer.com/uploads/RO/royzee1/2012-10-11_16153_serviceengineers.64x64.jpg Rob's Avatar

    Rob

    Home Appliance Technician

    Satisfied Customers:

    420
    20 yrs. experience with a major worldwide manufacturer.
  • http://ww2.justanswer.com/uploads/NE/needapplianceparts/2012-11-9_15310_rickcannon.64x64.jpg Appliance Parts's Avatar

    Appliance Parts

    Home Appliance Tech

    Satisfied Customers:

    82
    Appliance tech since 1992. Factory authorized
  • http://ww2.justanswer.com/uploads/JG/jgrella16/2011-9-12_73730_justanswerheadshot.64x64.jpg Jon's Avatar

    Jon

    Home Appliance Technician

    Satisfied Customers:

    1535
    Home appliance technician with over 12 years experience.
  • http://ww2.justanswer.com/uploads/SE/secondhandheaven/2014-11-23_141828_lge.64x64.jpg George-Allsorts's Avatar

    George-Allsorts

    Home Appliance Technician

    Satisfied Customers:

    1123
    A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
  • http://ww2.justanswer.com/uploads/RE/repairman4734/2011-5-21_171048_FarrellPic.64x64.png repairman4734's Avatar

    repairman4734

    Home Appliance Technician

    Satisfied Customers:

    684
    Thank you for your question, it is appreciated
  • http://ww2.justanswer.com/uploads/drcool299/2008-12-16_113651_francis.jpg drcool299's Avatar

    drcool299

    Home Appliance Technician

    Satisfied Customers:

    22
    I have been an Appliance tech for the past 15 years. Worked on most of the branded appliances.
  • http://ww2.justanswer.com/uploads/AS/asterixt/2015-8-31_143917_pic.64x64.jpg Michael's Avatar

    Michael

    Customer Service

    Satisfied Customers:

    2970
    I have been an appliance repair tech for over 30 years and will help you solve your problems.
 
 
 

Related Appliance Questions