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Daniel
Daniel, Home Appliance Technician
Category: Appliance
Satisfied Customers: 16383
Experience:  20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
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My washing machine display is reading E06 and I can't open

Customer Question

My washing machine display is reading E06 and I can't open the door
Submitted: 2 years ago.
Category: Appliance
Expert:  Daniel replied 2 years ago.

Can you post the make and model number please.
Regards
Customer: replied 2 years ago.
I don't have a book or anything on it where can I find model number
Expert:  Daniel replied 2 years ago.
Depending on the make it should be on a sticker inside the door.
Customer: replied 2 years ago.
I can't open the door
Expert:  Daniel replied 2 years ago.
Ok what make is it? That should be written on the front of the washer on the plastic control panel.
Regards
Customer: replied 2 years ago.
Neff
Expert:  Daniel replied 2 years ago.

Ok that's great thanks.
E06 on this is a draining issue, That will be why you cannot open the door.
What you need to do on this is remove the wooden plinth at the bottom of the kitchen and there you will see the bottom of the washer. depending on the model there may be a plastic cover there. If so you need to remove this and behind there is the filter.
See if theres a small hose next to this. If so pull it out a bit and hang it over into a bucket and open the cap and you can drain the water out from there.
If theres no hose there then you need a few towels and a shallow tray and place that under the filter and slacken it to slowerly drain the water out.
Once the water is out you can then fully unscrew the filter and give this a good clean out. then look inside the chamber were the filter goes and at the back is the pump impeller X shape. Check theres nothing stuck in there as well.
Once its all clear retry the washer and see how it goes from there. That will then allow you to open the door and get the washing out as well.
Let me know how it goes.
Regards
Expert:  Daniel replied 2 years ago.
Hi

Just wondering how you got on with the washer as the question is still open.

Regards