I have a hotpoint fridge freezer FF200E, the lights at the top are flashing continuously and the fridge is warm and not cold, can u tell me what is the problem please, the freezer is fine
~ I am not on the site constantly so please be patient whilst waiting to you queries
all I can see in his email is the fact he is not on site constantly, there is no reference to the question I asked, i sent this question at 10:56 it is now 11:55
ian, I`m stephen can u help me with my problem
OK off we go, firstly switch both tridge and freezer to off using the facia knobs. then disconnect the appliance and leave it off couple of minutes. Once this time has elapsed reconnect the electric and then one at a time switch the thermostats to about 3 or 4. Report back with the results ~ Ian
ok thanx will do
ian I have done that, the green light is on and the others are off I have set them both to care on the fascia knobs
OK keep an eye on it, sometimes if there is a slight power cut the microprocessor thinks its got a fault and the indicators on the front start to flash. You have reset it now so any further faults, if you have any, will appear in a day or so. Would you now kindly rate my service using the smiley faces below, once this is done you can come back to me at any time later on a free of charge basis. Have a good afternoon ~ Ian
thanx very much ian
ian its stephen, I asked u yesterday to help me with my hotpoint FF200E fridge freezer, its been 24 hours now and the fridge is not very cold, I have turned it on to max, how long does it take to reach its temperature please.
It should have reached its temperature in about 6 hours, can you hear the fan in the freezer compartment and the motor (compressor) at the back running?
I still have no fridge, I have had to empty it, and turned it off it makes all the usual noises, it was given me 3 weeks ago and worked fine, but the lights were flashing all that time, I`ve done as u said and the lights r no longer flashing but the fridge is still not cooling.
I cannot hear anything it would work as soon as I turned it back I assume, as far as I knew it was in good working order, I downloaded a manual and realised the flashing lights meant there was a problem, this is why we are talking now
OK IAN THANK YOU, ***** ***** GIVE ME ANY IDEA OF THE COST THIS COULD INCUR PLEASE
ok thank you very much ian you have been most helpful.