Appliance Repair Questions? Ask a Technician for Answers ASAP
, welcome to Just answer
Please tell me its complete model number and how old is it ?
Are you online yet please?
Yes, can you please tell me its model number
Where can I find that?
on the door or inside the door when you open it
it says Mod L74950A3
OK Thanks...unplug the washer, plug it back after 2-3 minutes then turn the machine one and select any programme except the 1st one...Press and hold the start button along with the button to the left of it....let me know if you see any other error code
I have a new error code EF3
OK...EF3 error indicates anti flood device located in the base has activated causing this issue...with the washer unplugged pull it out and remove the rear...dry the water from the bottom...after this is done plug it back again and let me know if it works
I think that's solved it. The anti-flooding knob was on the front. After draining and drying up it now works.
One question please. Why did it flood?
That is the drain filter which you have cleaned... sometimes water just spills and gets through the base causing this issue
Probably overfilled the machine with bath mats?
Yes that might have caused this ... the drain filter that you have cleaned should be cleaned once in few months to avoid these issues
Thank you very much Kevin.