Hi, welcome to Just answer
Please tell me its complete model number and how old is it ?
hello its the Meile Novotronic t490 im not sure how old it is a good few years
OK, the problem is with the heater or the thermostat on the heater...with the dryer unplugged, you will have to remove the back panel...there you will see the heater...test the thermostat and heater for open circuit..make sure you do this with wires removed...no continuity means bad part and will need replacement...complete heater assembly including thermostat will cost around £110... please let me know how it goes...if you decide to get it repair by a tech. then add labor charges