How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask KevinWhiteJA Your Own Question
KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1010
Experience:  Worked on appliances for more than 15 years
70193065
Type Your Appliance Question Here...
KevinWhiteJA is online now

I have a beko HIC64402T hob Power is connected controls

Customer Question

Hello I have a beko HIC64402T hob
Power is connected controls all light up and work but no power toy he hob rings any ideas
Thanks
Submitted: 2 years ago.
Category: Appliance
Expert:  KevinWhiteJA replied 2 years ago.
Customer:

Hi, welcome to Just answer

Customer:

How old is it and none of the rings work...correct ?

JACUSTOMER-9kujzp8e- : Hello 5 years old none of the rings are working power is getting to the hob an indicator lights are on
Customer:

OK, the problem is with the terminal box of the main control board...you can take the hob out and turn it upside down to check the box and check the wiring connections...make sure nothing is burnt there.. then test the box

JACUSTOMER-9kujzp8e- : Have taken out and tested the box power there and nothing burnt out !!!!
Customer:

can you test the terminal box ?

JACUSTOMER-9kujzp8e- : Checked no problem wiring looks fine
Customer:

OK, if you have removed the hob top off and there is nothing burnt then it is the main control board that is bad and will need replacement