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Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9568
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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I have a washing machine, Aqualtis AQLF9D 69U. The unit has

Resolved Question:

I have a washing machine, Aqualtis AQLF9D 69U. The unit has recently finished a programme and the drum has been emptied. Now it will not allow me to change the programme. The END is illuminated and the child lock light is orange. When I rotate the programme selector I get 4 beeps. Also on the display there is a message scrolling ' Attention, Detergent and Softener finished'
Submitted: 2 years ago.
Category: Appliance
Expert:  Michael replied 2 years ago.
Michael :

hi are you there?

Michael :

how old is your washer?

Customer:

Not sure, approx 5 years

Michael :

thank you does yours have a child lock button?

Michael :

or just a light?

Customer:

On the top right corner of the touch pad there is a babies face with child lock written beneath it. Next to that there is an orange light.

Michael :

try pressing and holding that in for up to 20 seconds, let me know if that helps or not?

Customer:

With the door open or closed?

Michael :

closed

Customer:

Ok, I've just done that for about 3 seconds and the unit has sprung it to life.

Michael :

also you can try the pause start/stop button

Michael :

awesome!

Michael :

Please rate kindly! and have a great weekend!

Customer:

Can't believe it was that simple, thanks.

Michael :

write that down so you remember if this happens again

Michael :

any time;-)

Customer:

Will do.

Michael :

;-)

Michael :

please rate my service before closing this page

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