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Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 6991
Experience:  20 yrs. experience with a major worldwide manufacturer.
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My dishwasher stays on a constant cycle and will not finish

Customer Question

My dishwasher stays on a constant cycle and will not finish the wash. Can you advise please.
Submitted: 2 years ago.
Category: Appliance
Expert:  Rob replied 2 years ago.
Welcome, my name is ***** ***** I will be helping you with your problem today. If anything isn't clear, please just ask me.

Does it just keep washing and never end
Is the water inside still cold?
Do you have the make and model?
Thanks
Rob
Customer: replied 2 years ago.

It's a Neff. On the front of the instruction booklet there's a code 5600 047 208 (8205) not sure if this is the model number.

1. yes it keeps washing and never ends.

2. the water is cold

Expert:  Rob replied 2 years ago.
Hi
Thanks

OK, this is going to be a failed heating element.

When the cycle starts the heat the water, it is held constantly washing untill the temperature is reached. At this point the thermostat closes and the cycle will advance.
As the heater has failed, it will never heat and thus, never advance

To be sure you can check the heater with a meter. If its open circuit you will need to replace it.

If you prefer I can get you an all inclusive quote for the repair, I would just need your postcode

In the meantime,

Can I ask you to take a moment and rate my responses so far? Please use the smiley faces which you should now see. Please remember you are rating me personally, not the website or the problems you have had with this machine.
This will not close your question and you can still come back to me if you need more help
Thanks
Rob

Rob and other Appliance Specialists are ready to help you
Customer: replied 2 years ago.

Could I have the quote for the repair please. My postcode is E4 9NX. Thank you

Expert:  Rob replied 2 years ago.
Hi
Thanks
What a small world eh!
I know E4 quite well, had a friend in Studley Avenue!!

Ok, the all in quote is £151. This includes the call out, all labour, all parts and the vat.
The parts on these are expensive so its a good deal

Plese call Repaircare on

0843(###) ###-####/span>

Mon - Fri 8am - 6pm / Sat - 9am - 4pm / Sun - 11am - 3pm

They will make an appointment for you

Thanks

Rob

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