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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 995
Experience:  Worked on appliances for more than 15 years
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I HAVE A Bosch microwave. Serial number: HBC 86 Q 650B/02 Completely

Customer Question

I HAVE A Bosch microwave.
Serial number:
HBC 86 Q
650B/02
Completely not working - even LED's External.
13 amp fuse OK
Is this model serviceable?
Tim Cherry
Submitted: 2 years ago.
Category: Appliance
Expert:  KevinWhiteJA replied 2 years ago.
Customer:

Hi Tim, welcome to Just answer

Customer:

please tell me how old is it

Customer:

and for how many minutes/seconds does it work ?

JACUSTOMER-s80yr3nc- :

Hi Kevin

JACUSTOMER-s80yr3nc- :

Probably 8-10 years old. Dose not work at all!!

Customer:

OK and LEDs wont even light up ?

JACUSTOMER-s80yr3nc- :

correct. it failed last week and blew an earth trip on my mains panel

Customer:

if the fuse is fine then it is either the control board or the magnetron itself that needs to be replaced...looking at the age of this appliance it is better to buy a new one than to spend £150 in repairs

JACUSTOMER-s80yr3nc- :

Thanks Kevin. I was afraid you would come to that conclusion! I will find out the price of a new one,

Customer:

sorry about the bad news

JACUSTOMER-s80yr3nc- :

Assume the fixing dimensions are the same??

Customer:

I am unable to find any product with same dimensions

Customer:

You can get back to me if you need any assistance and I will help with no additional charges....Excellent feedback is appreciated if you are satisfied with my assistance ... Thanks

JACUSTOMER-s80yr3nc- :

Equivalent new oven is £699 - help!! How much is a replacement magnetron?

KevinWhiteJA and other Appliance Specialists are ready to help you
Expert:  KevinWhiteJA replied 2 years ago.
A new control board will cost around £120 and magnetron around £90