How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Rob Your Own Question
Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 6991
Experience:  20 yrs. experience with a major worldwide manufacturer.
14831508
Type Your Appliance Question Here...
Rob is online now

please help, i'm having trouble trying to refit oven door

Resolved Question:

please help, i'm having trouble trying to refit oven door . builtin double oven zanussi model zda .45w. type A9677 many thanks. JOHN
Submitted: 2 years ago.
Category: Appliance
Expert:  Rob replied 2 years ago.
Welcome, my name is ***** ***** I will be helping you with your problem today. If anything isn't clear, please just ask me.

There have been two types of door fitted

When you took this off, did you unlock and pull back the two hinge covers?

Thanks
Rob
Customer: replied 2 years ago.

I do not unerstand your question as this model does not have any covers over the hinges

Expert:  Rob replied 2 years ago.
Hi John
Thanks
In that case, how did you get the door off?
Customer: replied 2 years ago.

i think we have the wrong model between us? as thismodel is an integrel double oven model number zda 45w type a9677 with two drop down doors other info on the oven is mod ********* no 60521039 .

Expert:  Rob replied 2 years ago.
Hi John

Thanks
However like I said before they have used different door fittinsgs on this model, and I am trying to find out which you have. Does it have two seperate "legs" , on the hinge, when you take the door off? One much longer than the other?

Rob
Customer: replied 2 years ago.

yes, there are two separate parts to each hinge , one of which is sprung. do you think i should get a new oven .

Expert:  Rob replied 2 years ago.
Hi John
NO
You can refit this door im sure

Plese go here, just click on the word in blue.
It will take you to another site.
Watch the video. I believe that the first one they show is your set of hinges.

You should then be able to refit this

Any problems let me know
In the meantime,

Can I ask you to take a moment and rate my responses so far? Please use the smiley faces / stars, which you should now see. Please remember you are rating me personally, not the website or the problems you have had with this machine.
This will not close your question and you can still come back to me if you need more help
Thanks
Rob

Rob and other Appliance Specialists are ready to help you