How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Daniel T. Your Own Question

Daniel T.
Daniel T., Home Appliance Technician
Category: Appliance
Satisfied Customers: 14979
Experience:  20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
15468697
Type Your Appliance Question Here...
Daniel T. is online now

I have just purchased (on the advice of the Baileys of Verwood

Resolved Question:

I have just purchased (on the advice of the Baileys of Verwood Assistant) a Bosch Washing machine Vario Perfect WAQ 283S 1GB/06 but find that the washing comes out of the machine rather stiff. I put the same amount of Comfort Pure into the centre compartment as I used in my previous Hotpoint Machine which gave me excellent results. What can I do to get better results? I have tried increasing the amount of soft rinse with very little effect???
The machine was much more expensive than the Hotpoint machine I could have purchaesed and I am very disappointed.
Submitted: 1 year ago.
Category: Appliance
Expert:  Daniel T. replied 1 year ago.
Hi
What cycle do you use on this washer?
Also on your old Hotpoint what spin speed was that?
Regards
Customer: replied 1 year ago.

Cotton 40 degrees speed perfect

Expert:  Daniel T. replied 1 year ago.
Hi
Ok have you tried a wash cycle without the speed perfect turned on?
Also what spin speed was your old washer?
Regards
Customer: replied 1 year ago.

I have not tried it without the speed perfect.

The Old washer had a 1600 speed not available on Bosch.

Expert:  Daniel T. replied 1 year ago.
Ok if the old washer was faster then its a bit strange how this is coming out harder then the old washer.
Try a wash cycle but without the speed perfect as sometimes fast washes are not always the best wash results.
Try it without that and let me know what they come out like from there.
Regards
Customer: replied 1 year ago.

Hello Daniel

Tried that but it is no different the washing is still stiff

Regards

Expert:  Daniel T. replied 1 year ago.
Ok just a though you not putting to much softner in as if you do it can drain itself out before the final rinse when it should be taken.
On your next wash when you put the softner in keep checking the dispenser drawer through out the cycle and make sure its not taking the softner sooner as it should only take it on the last rinse so check that and see what you find and let me know.
Regards
Customer: replied 1 year ago.

It is disappearing well before that

Expert:  Daniel T. replied 1 year ago.
Ok that's going to be the problem here. As its taking the softner sooner then it should do.
Check your water pressure to the washer as if its high pressure getting in there then the force of the water can take the softner sooner then it should.
Turn the lever on the tap down a little as this will restrict the water flow in there and see if this makes a difference.
But if its still the same then you may need to get Bosch in and they will need to check the dispenser unit as the fault will lie in there as its taking the softner sooner then it should.
Regards
Customer: replied 1 year ago.

Thank you I will give it a go and let you know.

Expert:  Daniel T. replied 1 year ago.
No worries that's fine.
Daniel T., Home Appliance Technician
Category: Appliance
Satisfied Customers: 14979
Experience: 20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
Daniel T. and other Appliance Specialists are ready to help you

What Customers are Saying:

 
 
 
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy
< Previous | Next >
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • Rob

    Rob

    Home Appliance Technician

    Satisfied Customers:

    420
    20 yrs. experience with a major worldwide manufacturer.
< Previous | Next >
  • http://ww2.justanswer.com/uploads/RO/royzee1/2012-10-11_16153_serviceengineers.64x64.jpg Rob's Avatar

    Rob

    Home Appliance Technician

    Satisfied Customers:

    420
    20 yrs. experience with a major worldwide manufacturer.
  • http://ww2.justanswer.com/uploads/NE/needapplianceparts/2012-11-9_15310_rickcannon.64x64.jpg Appliance Parts's Avatar

    Appliance Parts

    Home Appliance Tech

    Satisfied Customers:

    82
    Appliance tech since 1992. Factory authorized
  • http://ww2.justanswer.com/uploads/JG/jgrella16/2011-9-12_73730_justanswerheadshot.64x64.jpg Jon's Avatar

    Jon

    Home Appliance Technician

    Satisfied Customers:

    1535
    Home appliance technician with over 12 years experience.
  • http://ww2.justanswer.com/uploads/SE/secondhandheaven/2014-11-23_141828_lge.64x64.jpg George-Allsorts's Avatar

    George-Allsorts

    Home Appliance Technician

    Satisfied Customers:

    1123
    A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
  • http://ww2.justanswer.com/uploads/RE/repairman4734/2011-5-21_171048_FarrellPic.64x64.png repairman4734's Avatar

    repairman4734

    Home Appliance Technician

    Satisfied Customers:

    684
    Thank you for your question, it is appreciated
  • http://ww2.justanswer.com/uploads/drcool299/2008-12-16_113651_francis.jpg drcool299's Avatar

    drcool299

    Home Appliance Technician

    Satisfied Customers:

    22
    I have been an Appliance tech for the past 15 years. Worked on most of the branded appliances.
  • http://ww2.justanswer.com/uploads/AS/asterixt/2015-8-31_143917_pic.64x64.jpg Michael's Avatar

    Michael

    Customer Service

    Satisfied Customers:

    2970
    I have been an appliance repair tech for over 30 years and will help you solve your problems.
 
 
 

Related Appliance Questions