Hi, welcome to Just answer
Please tell me its complete model number
and how old is it ?
Its 1.5 yrs old. It is integrated, I can not see the model number. it Says on the programme panel Glasscare if that helps?
the model number starts with E nr and is located on or inside the door
Nothingi nside the door. it is integrated
OK, E 17 indicates water level is too high
please turn the water valve to off
OK the questions says E 17
E 15 indicates the anti flood device inside the base of the appliance is activated
as it is a integrated dishwasher...
ok. It is off
with the dishwasher unplugged remove the cover below the door
then remove water
and make sure then area is dry
you can also push a rag in the base plate to soak up the water
I can't remove the cover.
Despite unscrewing it, it will now pull down
or you can use a sponge to clean
I can't remove the cover
Despite unscrewing it, it will not pull down
The water feed is currently off, as the power.
What do you suggest?
you can simply pull it out
if you are unable to do so
then you will have to remove the dishwasher
IT shows a sign to pull it down or up
and then clean it completely
It will not come down
I hope you are removing the panel below the door not the door itself
Yes, although I am not removing anything as it will not pull down !
the cover below the door easily comes off
It has a central screw which I have undone as much as possible with two ways the panel can move. Up, to put it back or 2) to pull it down. 2) is not working. It does not 'open'
pull it up it should come off
it is not coming off
OK, I will need the model number so that I can help you
usually these units have 2 years warranty with proof of purchase
I do not have that right now. Presumably, I will not be charged for this?
the model number is ***** on the top of the door or inside the door
Found the manual. Nothing inside the door bar code shows *********** /p>
nothing comes up ...please add a # ***** model number
Can you just call me, this will surely be easier?
OK, please tell me the model number