Hello, my name is***** be patient whilst awaiting any responses as I'm not constantly available.Can you give me the full model number of the appliance and also describe to me where abouts on the fridge wall the ice is... Is it ice or is it frost?
GR -222SBD production date August 2001 - definitely ice
Thank you for that information .. Let me check on a few things and then I#ll come back to you
Is the fridge or freezer fan assisted on that model?
no, not fan assisted
OK thanks.. I couldn't tell since the unit is an old one and most parts are obsolete
In this case, can I ask you; does the compressor run for long periods at a time?
never noticed it doing that
If it does, then the problem is likely that the appliance is low on refrigerant.. however, if it doesn't, then the ice formation is indicative of a breakdown in the insulation of the appliance
do I need a new fridge
Please check the length of time that the compessor runs for.. if it is over 5 mins at a time, have the refrigerant levels checked
If the compressor runs for normal time lengths then I'm afrwaid it is possible that the appliance is irrepairable
Can I ask you to now take time to assist me by clicking on the smiley faces that you can now see... This will help me as it rates my assistance with your problems
you can - thanks for your help