Appliance Repair Questions? Ask a Technician for Answers ASAP
Hi, welcome to Just answer
Shaun, how old is this washer ?
I don't know 3 years old but it was working perfectly before I interrupted the program.
OK, and is it completely dead or it starts to fill ?
It seems completly dead.
OK, and have you tried to plug it in another socket ?
I I have checked the fuse on the plug and it is working.
OK, if you have already tried to clean the drain pump assembly and there is no water inside the washer then the problem is with the control board that will need replacement
There is still water inside the washer because I stopped the program by accident...
OK, with the washer unplugged please pull it out and clean the drain pump hose assembly
make sure nothing is blocked there
let me know how it goes
The machine is fitted in between units and would be hard to get out
OK, cleaning the drain pump might solve the problem
if it does not then replacing the control board is recommended
When you say might you are not sure.
yes because the control board wont light and it is completely dead
if cleaning the drain pump will not solve the problem then you will have to replace the control
Were is the drain pump??
located at the bottom towards the right
I won't be able to do this till tomorrow.because I have to go to work soon .How do I stand with you guys.about your future advice??
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I won't be able to do this until tomorrow..
You're welcome...you can get back to me if you need any assistance and I will help with no additional charges....Excellent feedback is appreciated if you are satisfied with my assistanc
Hi have taken the washing machine out. The machine had some water in it which was stopped by a ball in the pipe under the drum which I drained out.Do i have to clean the pump? I plugged it in without the pipe connected to the drum but still no lights Shaun
Hi I have done all that and still no lights Shaun
Were could i get one? Shaun
Thanks for your helpKevin. After 7 days of my free trial How do I cancel the £37 per month You have my card details,,Shaun
Have you got their number ?Shaun