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Dales-Electronic
Dales-Electronic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1466
Experience:  I am a Home Appliance / Refrigeration Technician of 25yrs+ with my own business and for multi-brand national companies.
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i have a samsung american type fridge freezer the fridge is

Customer Question

i have a samsung american type fridge freezer the fridge is ok but the freezer isnt working
Submitted: 2 years ago.
Category: Appliance
Expert:  Dales-Electronic replied 2 years ago.
Dales-Electronic :

Hello My name is Ian ~ I am not on the site constantly so please be patient whilst waiting for responses to you queries

Dales-Electronic :

Could you give me the full model number please, it will end /XEU ~ Ian

JACUSTOMER-3ocl7rhu- :

ian i dont have the freezer at home at the moment i can get the number tomorrow

Dales-Electronic :

OK that will be fine I will be on here after about 3pm ~ come back to me then ~ Ian

JACUSTOMER-3ocl7rhu- :

cheers ***** ***** just get back on to just an answer to contact you

Dales-Electronic :

Yes just sign back in and the call will be forwarded to me, will you be near the unit when you call back, there is a self test procedure that I may need you to go through ?

JACUSTOMER-3ocl7rhu- :

i can probably use the woman who i bought it off computer the freezer is switched off at the moment

Dales-Electronic :

OK we'll work around it ~ see you tomorrow ~ Ian