Hi are you there?
yes, hello Michael
this is a bad main conrrol board
that part is easy to replace but a bit expensive
so can only be repaired by replacing it?
its located behind the fridge inside a panel
I can help you if you purchase a new board
It has only just happened within the last couple of hours. There are a few grandkids here and I thought one of them may have been messing with the buttons.
Hi you can try unplugging the fridge for about 2 minutes then back in let me know if the display comes back
I've already tried that, to no avail!
thanks for letting me know that ,this may be in a child safety lock condition.
How can I find that out?
is the display on the outside the issue?
Yes, it's on the right door above the water dispenser.
please let me know what the buttons are on there from left to right.
Jug, Menu, left arrow, right arrow
what happens if you press menu?
any different display?
nothing happens when any button, or combination of buttons is pressed
these were made to function differently
do you have the user manual?
yes, been through it, to no avail
ok, try pressing each button one at a time and hold it in for up to 10 seconds, let me know if there is any response?
OK - Back in a min.
tried that - no joy!
If that doesn't work you can try any two buttons the same way or call for that:
24 hours, 7 days a week08000 886 605
they can tell you, if the units main board id the problem which I doubt now that you mention the kids lol we can work on that
if you rate kindly before closing this page I will set us up on Q & A so we don't lose each other no additional cost to rate;-)
Thanks, ***** ***** as well - looks as if I'll have to get a F & P engineer over to replace the main control board! Seems strange that there is not even a fault code showing. Any idea about approx cost of the offending item?
I still think it may be just locked, try the unplugging idea
the part is about $160.00
but your fridge does have a safety lock and would do exactly what yours is doing if activated
OK. I'll rate you now and let you know if I have any success later. Thanks for your time.
luggedit may reset when unplugged