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Michael
Michael, Customer Service
Category: Appliance
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Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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my bwd1631 baumatic integrated dishwasher is making a noise

Customer Question

my bwd1631 baumatic integrated dishwasher is making a noise when emptying at the start of a cycle, sometimes it empties sometimes not, then it sometimes rinses the dishes then just stops, other times it just stops with water still in the base, the inlet water supply is ok, I have cleaned all he outlet pipes although this is a long run to reach the sink. a lot of calcum stuff came out, in ring shapes which is obviously from the drain hose shape.
Submitted: 1 year ago.
Category: Appliance
Expert:  Michael replied 1 year ago.
Hi and thank you for choosing Just Answer.
I am Tech Michael and I will be assisting you today.
Please be patient as these are technical questions that may require a bit of conversation to solve.
Make sure the hose isn't clogged at the sinks drain where the hose connects. Also remove the drain pump (its easy to do) and check to be sure nothing has gotten stuck in the impeller. Likely you need to replace that drain pump to have trouble free operation.
The best place to get a replacement is listed below.
They usually ship the same say you call and they are very reliable as well;-)
I will stick with you until this is fixed, please don’t forget to rate my service to you before you close this page. I will be available to you at no additional cost , you can then get in touch with me anytime by simply replying to this message.
Thank you and have a great day !
Tech Michael
Please call Espares:
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0844 9777 888
After sales
0333 4007 888
Monday to Friday 8am to 6pm, Saturday 9am to 4pm, or 10am to 4pm on Bank Holidays
Outside the UK? Call us on: +44 (0) 20 7717 5046.
Thank you
Tech Michael
Customer: replied 1 year ago.

Hi

I have taken the hose off from the sink outlet and and the S bend on the sink unit to check there is nothing in there, its surprisingly empty. I have checked the hose from the machine to the 'join in the hose' disconnected this to make sure not too long a run of hose, then put the machine hose in a bucket, still the noise is constant, think I have to tip the machine up to get to the connection of the hose to the machine, as hose comes through the backplate of the machine a little off the floor

Expert:  Michael replied 1 year ago.
Hi Liz,
yep is sounds like the pump needs to be replaced;-(
Its not very expensive and I will help you with the replacement if you need me.
Please rate my service t this time, no additional cost to do so.Have a great weekend Liz.
Tech Michael

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