Hi when you try to set the door to open, doe it make the electrical sound like its unlocking?
thanks for that
This is a failed door lock mechanism. This model has quite a few that fail, how old is your washer dryer?
its pretty easy to replace if you are handy and have a few basic tools
at this point if the emergency tag wont open the door you can simply break the lock to get in as its really the only way to get in now
you can pull on the door near the latch until it snaps as silly as that sounds, but the latching mech needs to be replaced anyway
I will giude you with the repair on this if you need me
that will save you a bundle in labor
the best place to get the replacement lock assembly and door latch is Espares, please call them for that
0844 9777 888 they usually ship the same day you call and have great reliable parts and low cost as well;-)
yes thats a good thing, that means the main board is ok
that board would be over $200.00
but luckily you dont need that part.
if you rate my service as Ok or better before closing this page I will set us to Q & A and send you a message so you can contact me anytime no additional cost.
are you here still?
you are very welcome;-)
once you rate I can change our status to Q & A