Hello Paul, my name is***** will try to assist you with the problem if you can answer me some questions.Can you give me the PNC / Product number of the applianceCan you tell me what is happening; you say Quick Freeze still operates if the button is used but you do not describe what happens if you do not use Quick Freeze
Product number ********* /p>
I cant see that number... Can you put a # ***** befor the numbers so that I can see it
If I do not use quick freeze nothing happens and the temperature rises until everything melts. I have defrosted but no difference
I cant see that product number... Can you put a # ***** before the numbers so that I can see it
Thanks for that... I should be able to access the parts lists soon.. In the meantime, how long did you defrost the freezer for?
Two hours approx. until perfectly clean and dry
So, when you press the QF button the appliance switches on and with the compressor running, is the fan in the freezer working?
Fan in fridge works. No fan in freezer compartment
Sorry.. mis-type.. So the fan is working and not restricted.. GoodIs it just that without the pressing of the QF button, you do not hear the system switch back on that is the problem?Once you have put the system onto QF, and you have left it on QF until it starts to freeze the freezer correctly, do you then start to get cool air into the fridge, or is the fridge still warm?
No with the QF on both fridge and freezer cool.
OK.. I was just making sure that the thermostat was the problem and nothing else..You FF is the type with the light on the right hand side with the thermostat knob in the light holder is it not?
This is the part K59L1000and this is the structure of the holder.. ie. where to fit it.. The part is the one labelled 3
Very easy to change
Do you need instruction on how to change it or is the diagram self explanatory?
Thank you for your help
You're very welcome