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Ask George-Allsorts Your Own Question
George-Allsorts
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
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I have a Zanussi ZDT 6053 dishwasher that mysteriously

Customer Question

Dear Sir
I have a Zanussi ZDT 6053 dishwasher that mysteriously doesn't have any power going to it when I switch it on at the mains.
This problems come on and off and sometimes, when I depress the on button on (in the dishwasher), there is often a crackling type of sound that sometimes leads to the power coming on, but more than often not.
I haven't had power now for a week - the fuse in the wall is perfectly fine.
Is this a PC/Motherboard issue?
Submitted: 2 years ago.
Category: Appliance
Expert:  George-Allsorts replied 2 years ago.
George-Allsorts :

Hello, my name is***** you let me know the PNC / Prod number of the appliance please

Kindly be patient whilst awaiting any responses as I'm not constantly available.

JACUSTOMER-70vxhxzq- :

ZDT 6053 is the product number

George-Allsorts :

I need the product number from the label inside the door.. It is a long number starting with a 9

George-Allsorts :

There are nine versions of that model and I need to know which one you have

JACUSTOMER-70vxhxzq- :

PNC ********* /p>

JACUSTOMER-70vxhxzq- :

SNC 54121399

George-Allsorts :

Can you place a # ***** the PNC so that I can see it please

JACUSTOMER-70vxhxzq- :

PNC#911939002

JACUSTOMER-70vxhxzq- :

#PNC ********* /p>

George-Allsorts :

Got it thanks... I'll be a few minutes whilst I look at the diagrams and parts list for your model... Please excuse me a moment

George-Allsorts :

18 03 2005 - Zanussi ZDT6053 - 91193900200

JACUSTOMER-70vxhxzq- :

Hi George - I jjust need to know how to fix it

George-Allsorts :

I'm just having a look now...

Does that sound like your version... year 2005?

JACUSTOMER-70vxhxzq- :

exactly that - yes - 2005

George-Allsorts :

Ok thanks... give me a few more minutes please

George-Allsorts :

I have just been looking at the manufacturers information on the board that carries the power switch.. I did this because of the fact that you have noticed a crackling noise when switching on the appliance..

George-Allsorts :

The board is held in the top panel of the front door, but I presume you are aware of this.

George-Allsorts :

Accessing the board is done by removing the top panel.. The board is help within another enclosure behind

JACUSTOMER-70vxhxzq- :

so what do i do, what needs fixing and how do i do it?

George-Allsorts :

Once you open the enclosure you will see the board.. You need to inspect the board and change it if necessary.. However

JACUSTOMER-70vxhxzq- :

So where do I get a board from?

JACUSTOMER-70vxhxzq- :

I've surely not paid £27 to be told to change the board - I can't believe that George. Can I not change a component?

George-Allsorts :

The following image shows the plug on the board for power entry to the board... Inspect this carefully before purchasing a new board, since the plug's solder joints to the board can fail or crack, causing exactly what problem you have.

George-Allsorts :

Full Size Image

George-Allsorts :

The original board part number is #1528513102

George-Allsorts :

This I think has been superceded to 973911939219011

George-Allsorts :

#973911939219011

JACUSTOMER-70vxhxzq- :

How much is it and where do I get it from just in case i need one

George-Allsorts :

Here is a link to the replacement part from the manufacturers

The part is available from the manufacturer a AEG / Zanussi

George-Allsorts :

The manufacturer seems to be selling at the cheapest cost

JACUSTOMER-70vxhxzq- :

it's unreal - a new dishwasher is only £200?

George-Allsorts :

Certainly check the current board to see if it can be repaired first

JACUSTOMER-70vxhxzq- :

where would the repair point be though?

George-Allsorts :

Have a look at the rear of the connection in the photo I posted for the two solder points... or where the switch is soldered to the board for the same issue

George-Allsorts :

Also, there are companies that can possibly repair these boards.. Two that I am aware of are EMW Electronics and the other is called QER

George-Allsorts :

I do hope my assistance has helped you this evening

JACUSTOMER-70vxhxzq- :

I need to follow your instructions to find out whether it was helpful. On the face of it; yes. Where are EMW and QER based? What are their details?

George-Allsorts :

EMW Electronics
The Barn
Millfield
Oxton
NG25 0TD
United Kingdom

Telephone: 0115(###) ###-####/p>

George-Allsorts :

QER
Quality House
Reedlands Rd
Workington CA14 3YF
01900 67913

JACUSTOMER-70vxhxzq- :

are there any regional outfits that you recommend around Birmingham?

George-Allsorts :

I am not aware of any others

George-Allsorts :

Wether replacing the board, inspecting the board, or if you are going to send it away, the following instructions to access the part are the same for each:

Control panel assembly
(a) Remove the door, then remove the six self-tapping screws
which secure the control panel to the inner door.
(b) Supporting the control panel assembly, remove from the
inner door.
(c) Detach the electrical connections.
The following components (if featured) are fitted inside the control
panel and secured by screws or pressure-fitted:
‰ Timer (electromechanical versions)/Power-Display board
‰ Knob assembly
‰ Door handle
‰ Pushbutton array
‰ Pilot lights

JACUSTOMER-70vxhxzq- :

I'll do so tomorrow and revert back

George-Allsorts :

OK.. Please rate my assistance to you this evening and I shall then be available to you for further assistance following today for free

George-Allsorts :

Thank you for the rating.. Please let me know if you need further assistance with this when ready

George-Allsorts and other Appliance Specialists are ready to help you