Hello My name is Ian ~ I am not on the site constantly so please be patient whilst waiting for responses to you queries
Andy ~ can you let me have the product code for your appliance, it may be listed as a pnc or product code and should be on the rating label ~ Ian
That is not the product number Andy it might be the serial number or model number ~ need the product code ~ Ian
Hi Ian, sorry about delay in reply, just got in. pnc is ********* 02. Thanks
Hi again, could you send that to me again but put a # ***** front of the pnc the system thinks you are trying to send me your telephone number and has blanked it out
Hi, its #925697716-02. Cheers Andy
OK Andy ~ with this model all the cooling comes from the freezer and is ducted into the fridge, if the freezer cooling plate freezes up or the baffle that allows cold air into the fridge fails then you have no cooling in the fridge area. You need to clear your freezer area and defrost it fully, then restart it and see if that cures you problem. Once you have done this come back to me ~ Ian
Hi Ian, just so you don't think I've forgotten you, am waiting for my wife to empty freezer into somewhere else so that we can defrost. Sincerely Andy
Ian, just to say thanks very much for your excellent advice. fridge back to its normal self. Thanks again Andy.
Thank you Ian, I will definitely do that.