Hello, my name is***** be patient whilst awaiting any responses as I'm not constantly available.
The four flashes are telling you that the appliance is having problems draining.. It is likely that you have an object in the drain pump that is stopping the impellor from rotating, or, you have a fat blockage in the hose
JACUSTOMER-q95kcbs8- : Hi
JACUSTOMER-q95kcbs8- : Hi George
JACUSTOMER-q95kcbs8- : Thank you for your reply. Checked for blockages and objects - all clear and no fat deposits. Machine now giving numerous flashes on diagnostics (23 at the last count!). Wondered if it could be the pressure switch but we are unable to locate it on this machine! DCA WC350
JACUSTOMER-q95kcbs8- : Jan
I will go see if I have the documents for this machine here... Back soon
JACUSTOMER-q95kcbs8- : Thank you!
Can you get me the product code from the data label please
JACUSTOMER-q95kcbs8- : 8545 496 15861
Thanks for getting me the service code which indicates that it is a Whirlpool build.
Four flashes on this model is indicating a drain issue.. The drain pump starts to pump but after 4 mins the appliance is detecting that it is still not empty...
I'll try find out what senses the water level on these models
The max amount of flashes in the fault list for this appliance is 9
JACUSTOMER-q95kcbs8- : Thank you. Appliance seems to be pumping water in but not into either top or bottom arms , then any water that has gone in (somewhere in machine!?) is pumped out within a couple of minutes. Checked for blockages in all the hoses and they seem clear.
Is your model a built-in model?
Please pull out the dishwasher and tilt it backwards at a 45-60 degree angle to see if any water comes from the base
JACUSTOMER-q95kcbs8- : Yes it is built in. Will try tomorrow and get back to you - thank you.
There is an Optical Water Indicator, similar to a pressure switch, on the side on the sump.. This will be causing your problem if the pump and water level are ok
JACUSTOMER-q95kcbs8- : Hi
JACUSTOMER-q95kcbs8- : Sorry, haven't had time to get back to you. After resetting appliance a couple of times we are now getting some water in the bottom of the dishwasher but it doesn't go on to the wash cycle - just drains after a minute or so. Now regularly gives 5 flashes when we perform the diagnostic test. Jan
You need to look a little more carefully at the code.. If you are sure that it is 5 flashes, then it could be that your spray arms are blocked.. but this is a rare occurance
JACUSTOMER-q95kcbs8- : Definitely 5 and the arms are completely clear. Confess I am bamboozled!