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George-Allsorts
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
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I have a Neff built in oven (E No - U1461N2GB/05 The fan oven

Customer Question

I have a Neff built in oven (E No - U1461N2GB/05
The fan oven heater does not work( the fan works).
I have removed the oven back plate, unscrewed the element fixing screws and pulled the element into the oven space.
Attached to the two ends of element were two wires (one double wire and one single wire)
However,on pulling the element into the oven a third unconnected double wire was pulled through as well.
What should this third, unconnected, wire be connected to?
Submitted: 2 years ago.
Category: Appliance
Expert:  George-Allsorts replied 2 years ago.
George-Allsorts :

Hello, my name is***** colour is the wire that you see?

Kindly be patient whilst awaiting any responses as I'm not constantly available.

JACUSTOMER-40lia916- :

both strands white with red stripes

George-Allsorts :

The element has a double connector.. the two red go onto one side of the element

JACUSTOMER-40lia916- :

there are three wires available a single and two doules

George-Allsorts :

What colours have you got.. there are two reds.. what is the other colour?

JACUSTOMER-40lia916- :

the single wire is white with black/dark blue stripes

George-Allsorts :

I have just looked for a wiring diagram for this model but don't have one here...

I can opt-out of the query to see if you can get assistance from someone else, or, I can get the wiring diagram from work tomorrow..

Please advise

JACUSTOMER-40lia916- :

please get the wiring diagram tomorrow and send me an email at *****@******.***

George-Allsorts :

I can not see that email address as the system blocks it out..

You can contact me on my works mobile #07787182156 if you need

George-Allsorts :

Can you let me know the FD next to the Enr

George-Allsorts and other Appliance Specialists are ready to help you
Expert:  George-Allsorts replied 2 years ago.

I can not see that email address as the system blocks it out..

You can contact me on my works mobile #07787182156 if you need

Can you let me know the FD next to the Enr

Expert:  George-Allsorts replied 2 years ago.
Hi David, I have had a look, and it is as I stated last evenin; the white/red cables go to one terminal of the element, and the single other colour wire goes to the oposite terminal.

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