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George-Allsorts
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
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Three year old dishwasher but tried to use today

Resolved Question:

Three year old dishwasher but tried to use today for first time. Water continually enters and leaves the washer but the programme does not move on and the spray heads do not turn.
Submitted: 2 years ago.
Category: Appliance
Expert:  George-Allsorts replied 2 years ago.
George-Allsorts :

Hello, my name is George.. Can you let me know the full Enr and FD from the data information on the metal at the top of the door please...

Kindly be patient whilst awaiting any responses from me as I'm not constantly available.

Customer:

Enr is SGV46M13 CB/10

Customer:

FD is 9008

George-Allsorts :

OK.. That is an Aug 2010 model

The issue will be that something has come off or undone inside the base... If you get a size T20 and T25 Torx screwdriver we can take off the panels and investigate the cause.

Customer:

I', sorry but I don't think this is something I should do on my own.

Customer:

I'm too frightened to start taking things apart

George-Allsorts :

Do you wish for me to suggest an engineer close to where you live?

Customer:

Yes, that would be very helpful. But can you vouch for his competence. I would like a phone number rather than an e.mail so that I can talk to him.

George-Allsorts :

Can you let me know your postcode please and I shall recommend someone as close as possible

Customer:

OX10 Wallingford

George-Allsorts :

There is only one company that I would recommend from that area and his details are below for you

Concept Service Ltd
Clowes Manor
Sutton
Nr. Ludlow, SY8 2AJ
Phone: #0844(###) ###-####/p>

Customer:

OK, but Ludlow is no where near OX10. We are close to Oxford and Reading.

George-Allsorts :

He covers your area...

Customer:

OK. Thanks for your help. Will probably see if there is anyone more local and if I fail then try your recommendation. Thanks for your time. I don't believe we can go further.

George-Allsorts :

You say you are close to Oxford & Reading.. Here are two contacts who are relatively close to you and who are trade association members:

Domestiserve
48 Wantage Rd, Didcot, OX11 0BT
01235 812777
--------------------------------

1st Choice Domestics
Unit 12 Woodway Farm, Bicester Road, Long Crendon, HP18 9EP
01844 215435

Let me know if you need further help

Customer:

The Didcot one is ideal. I have rated you OK, so, presumably your payment will follow automatically. Regards ***** ***** Bye

George-Allsorts :

You are welcome ..

George-Allsorts and other Appliance Specialists are ready to help you