Hello, my name is***** you give me the full model number pleaseKindly be patient whilst awaiting any responses from me as I'm not constantly available.
It is FDW60
Hi George it is FDW60
Does the pump sound like it is running all the time
Machine is just making the same noise as when normally turned on but nothing else happening
Can you pull out the appliance.. put a towel on the floor behind it, then tilt the appliance backward at 60degrees .. Tell me if any water comes from the rear at the base
Ok will try
Hi, very difficult as on my own, but tilted as much as I could and no water came out
Is the ECO light that is flashing the third light along the row?
Then this indicates that the anti-flood system has kicked in and is due to either 'water in the base of the appliance', 'a faulty micro-switch on the float', or 'a faulty PCB'.The biggest cause of the problem is a slight leak into the base of the machine which when it builds to a little puddle it activates the float which operates the micro-switch, which in turn switches on the pump to empty the appliance... It will not let you do anything else until the water has been tipped from the appliance
If you need further help, please feel free to ask...If you would like me to suggest and engineer to call out to you then please ask and leave me your postcode
Thank you George, the machine is 7 years old & not sure it is worth paying an engineer to come out. Maybe that cost would be better put to a new machine, what do you think?
This is a point to think about... as once breakdowns start they tend to accumulateIf you decide to buy new, then please think about putting the old one on to Findmyrecycler where someone may accept it in for refurbishing
An engineer call to the appliance will cost somewhere in the region of £40 - £70 depending where you live and then you would have parts to pay for
-----------------------------------OK... I'll leave it with you for now..Can I ask you to take a little time to assist me by clicking on the smiley faces that you can now see... This will help me as it rates my assistance with your problems ...Once rated, the screen will change to Q&A , but you will still be able to chat with me further on this if required.