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Ask George-Allsorts Your Own Question

George-Allsorts
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
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my beko dryer wont heat up replaced the heater but still no

Customer Question

my beko dryer wont heat up replaced the heater but still no heat
Submitted: 2 years ago.
Category: Appliance
Expert:  George-Allsorts replied 2 years ago.
George-Allsorts :

Hello, my name is***** you supply the model number of the appliance please, together with the long factory code.

Kindly be patient whilst awaiting any responses from me as I'm not constantly available.

JACUSTOMER-sfvpfwwg- :

its a beko dcu 8230 factory number ********** /p>

George-Allsorts :

Thank you for that... Can you re-type the code but place a # ***** before the numbers

JACUSTOMER-sfvpfwwg- :

#7189041200

George-Allsorts :

Thanks.. give me a few minutes please

George-Allsorts :

There is an NTC behind the front panel on this appliance.. has this been checked?

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George-Allsorts :

Also, has the red button been pressed down on the heater that you fitted

JACUSTOMER-sfvpfwwg- :

red button is fine been pressed how do I access the ntc

George-Allsorts :

Remove the lid, then remove the front panel,

Full Size Image

George-Allsorts :

The NTC is roughly where the red circle is