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Daniel T.
Daniel T., Home Appliance Technician
Category: Appliance
Satisfied Customers: 14807
Experience:  20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
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we have a hotpoint aqualtis aqxxl129ei was doing a was and

Customer Question

hi we have a hotpoint aqualtis aqxxl129ei was doing a was and stopped before the spin so its still full of water can you help
Submitted: 1 year ago.
Category: Appliance
Expert:  Daniel T. replied 1 year ago.

Hi

Are you able to restart a spin cycle?

Are you getting any flashing lights from it?

Regards

Customer: replied 1 year ago.

Yes it washes but no spin so stays full of water. Then after ten mins the lights flash.

Expert:  Daniel T. replied 1 year ago.

Hi

Ok what you need to do is remove the plastic trim on the front at the bottom. From there you will see the filter on the right hand side.

Get a shallow tray under the filter if you can and slacken the filter and slowerly drain the water out from there.

Once the water is out you can fully remove the filter from there and give it a good clean out. Then look inside the chamber were the filter goes and in thee at the back is the pump impeller. Check theres nothing stuck in there stopping the impeller from turning. Free it off and then refit the filter and retry the washer and fingers crossed thats sorted the fault from there.

But if not then just get back to me.

Regards

Expert:  Daniel T. replied 1 year ago.
Hi

Just wondering how you got on with the washer as the question is still open.

Do you still need help on this?

Regards

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