Can you post the model number please.
Also are you able to set the time?
SCP399X -8 is the more modern version of the oven
We can set the time on the clock
Ok have you tried unplugging the oven and leaveing it 20 mins then turn it back on and see if this resets it and allows the door to release?
sorry we have tried that already
Ok there isnt much info in the service info on this model so rather then guess im going to opt out and if another expert can help on this they will jump in.
solved ourselves, used a flat instrument across the door to release the door lock and this has cleared the fault code
Hi, I am Tech Michael, can you give me a little more information on this. How old is your oven?
You will likely have a problem using the self clean feature again. If you would like to fix that please let me know and I will assist you there ;-)
Thank you Tech Michael