Good morning are you there?
hi yep UK lol;-)
how old is your espresso machine?
About 2 years
Thank you, ***** ***** descaling and if so what do you use?
no I haven't tried descaling but I don't think that's entirely it: before I tried to work on it it was putting some water through, steaming a lot, but now there's nothing
thanks, ***** ***** run a descale to be sure, but it sounds like you have a burned out element.
and if so, what can I do?
if you are handy you can replace the element I will help
its not very hard to do
how can I run a descaler through when no water is coming up?
you can buy some descaler from almost any hardware store, or
you can make some with white viigar and water
you are not listening to me…..how will a descaled run through when no water is coming up and running through at all?
since you aren't getting any water, let the solution sit for a few hours in the unit before turning on
50 % Vinigar(white) and 50 % water
if this doesn't help you will need to order a new element and I will help you fix that
you can get that element from: http://www.cafeparts.com/staticIndex.asp
I will stick with you until the unit is fixed properly.
But please rate my service thus far to you before closing this page.
It won't cost you anything to further to rate and I will be with you at no additional cost until you have this repair complete;-)
once you rate, I will set us up as Q & A, no additional cost;-)