Hello, my name is***** you supply the Enr and FD from the data label on the appliance pleaseKindly be patient whilst awaiting any responses from me as I'm not constantly available.
the following information is on the sticker
WAE24368GB, ********* ********** /p>
Hi, thanks for posting the Enr for me.. The issue you are having is noted to be due to a Defective Door Lock or a Door Open problem
thanks, ***** ***** to fit?
Relatively easy... Open the door of the appliance, remove the retaining ring from the door seal, pull back the door seal and the door lock is there to your right... unplug and replace... Alternatively you can opt to remove the front panel of the appliance to do the job
I can feel the lock, but cannot see how to remove it
On this one.. gently pull back the rear edge and then slide the lock out of the front panel
There is an emergency door latch opener attached to the rear end of the lock on this one, turn it sideways once the door lock is uncoupled from the appliance to remove the emergency latch puller
Once rated, and once you have received your door lock, you can return to me to assist further if required
Thanks, ***** ***** feel that there is something attached on the rear side, but having problems uncoupling the lock and dont want to force it and break something else. might wait until the replacement comes!!
OK.. If I get the chance, and I find the right washing machine to do it with, I will do you a small video to help you... That is if I have one of those in the warehouse
Once rated, you can return to me to assist further if required