We inherited the iron so do not know how old the iron is but don't think it is all that old.
We have not used it until now as we have an older Cordes 853 model which has been fine but thought this newer model would be easier to use.
The iron heats up fine but there does not appear to be the obvious steaming, as we get from the other model, and the water level hardly reduces.
PS Not sure how to rate unless the request comes up when I press reply?
Okay, before we give up the ghost on it completely are you able to explain what is causing the two problems and how they might be fixed?
That would be appreciated,
Sounds a simple option so will try. How long do I need just to leave the solution in the tank for and should I switch on and heat it up as well?
If this doesn't have much impact is there anything else I can try?
Okay, thanks Michael, really appreciated. Only reason I asked that was that despite the descaling no sign of any sediment coming out and if I put my finger inside the tank it doesn't feel rough or bitty.