How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask George-Allsorts Your Own Question

George-Allsorts
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
19471162
Type Your Appliance Question Here...
George-Allsorts is online now

I've just removed and cleaned my bosch oven door, and it is

Customer Question

I've just removed and cleaned my bosch oven door, and it is already to be put back in. However, I've locked the locking levers back, and I can't open them - so I can't put the door back on!
Submitted: 1 year ago.
Category: Appliance
Expert:  Michael replied 1 year ago.
Michael :

hi, thanks

Michael :

may I have the full model # ***** your oven?

Michael :

are you there?

Michael :

Since I haven't seen reply from you I will set us up on Q & A, it works better and wont cost you anything additional;-)

Expert:  Michael replied 1 year ago.
Our chat has ended, but you can still continue to ask me questions here until you are satisfied with your answer. Come back to this page to view our conversation and any other new information.

What happens now?

If you haven’t already done so, please rate your answer above. Or, you can reply to me using the box below.
Expert:  Michael replied 1 year ago.
Hi,
May I have the full model # ***** your oven?
Customer: replied 1 year ago.

Hba63b251b

Customer: replied 1 year ago.

HBA63B251B

Expert:  Michael replied 1 year ago.
Thank you for that information,
Your best (Safest way) to fix this is to remove the hinges from the mount so you can carefully reset the hinges;-)
I will stick with you until the unit is fixed properly.
But please rate my service thus far to you before closing this page.
It won't cost you anything to further to rate and I will be with you at no additional cost until you have this repair complete;-)
Thank you
Tech Michael
Customer: replied 1 year ago.

That sounds complicated! Is that easy to do? How do I do it?

Expert:  Michael replied 1 year ago.
Hi, your oven door hinges are attached with screws, they need to come out to remove the hinge. Then you can reset them in the extended position so you can re mount the door;-)
Let me know how its going.
Thank you
Tech Michael
Customer: replied 1 year ago.

There's no way I'm going to get the hinges out without unscrewing the whole of the sides of the oven door, and I really don't want to do that, to be honest.

I think I'll have to get someone to come and do it.

Thanks

Expert:  Michael replied 1 year ago.
Hi I understand, you can actually get the hinges open but it can be dangerous as they are heavily loaded. I have doe it that way before but do not recommend that.
You would really need to remove the screws to do this safely.
I'm here if you need further information.
Thank you
Tech Michael
Expert:  George-Allsorts replied 1 year ago.

Hello, my name is George.

Whilst the door is flat on a surface with the hinges away from you, using a gardening glove or oven glove, to push the hinge away from you whilst operating the latch to lock it into position with the other hand.

Do be careful; Whenever the hinges are not locked, they can snap shut with great force.


Kindly be patient whilst awaiting any responses from me as I'm not constantly available.

What Customers are Saying:

 
 
 
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy
< Previous | Next >
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • Rob

    Rob

    Home Appliance Technician

    Satisfied Customers:

    420
    20 yrs. experience with a major worldwide manufacturer.
< Last | Next >
  • http://ww2.justanswer.com/uploads/RO/royzee1/2012-10-11_16153_serviceengineers.64x64.jpg Rob's Avatar

    Rob

    Home Appliance Technician

    Satisfied Customers:

    420
    20 yrs. experience with a major worldwide manufacturer.
  • http://ww2.justanswer.com/uploads/NE/needapplianceparts/2012-11-9_15310_rickcannon.64x64.jpg Appliance Parts's Avatar

    Appliance Parts

    Home Appliance Tech

    Satisfied Customers:

    82
    Appliance tech since 1992. Factory authorized
  • http://ww2.justanswer.com/uploads/JG/jgrella16/2011-9-12_73730_justanswerheadshot.64x64.jpg Jon's Avatar

    Jon

    Home Appliance Technician

    Satisfied Customers:

    1535
    Home appliance technician with over 12 years experience.
  • http://ww2.justanswer.com/uploads/SE/secondhandheaven/2014-11-23_141828_lge.64x64.jpg George-Allsorts's Avatar

    George-Allsorts

    Home Appliance Technician

    Satisfied Customers:

    1123
    A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
  • http://ww2.justanswer.com/uploads/RE/repairman4734/2011-5-21_171048_FarrellPic.64x64.png repairman4734's Avatar

    repairman4734

    Home Appliance Technician

    Satisfied Customers:

    684
    Thank you for your question, it is appreciated
  • http://ww2.justanswer.com/uploads/drcool299/2008-12-16_113651_francis.jpg drcool299's Avatar

    drcool299

    Home Appliance Technician

    Satisfied Customers:

    22
    I have been an Appliance tech for the past 15 years. Worked on most of the branded appliances.
  • http://ww2.justanswer.com/uploads/AS/asterixt/2015-8-31_143917_pic.64x64.jpg Michael's Avatar

    Michael

    Customer Service

    Satisfied Customers:

    2970
    I have been an appliance repair tech for over 30 years and will help you solve your problems.