Hello, my name is***** model information and PNC is usually found on a label in the fridge, either to the left of, or behind, the salad compartment.If your freezer is registering -5 then yes, you do have a problem... The freezer should at the bare minimum register -12Kindly be patient whilst awaiting any responses from me as I'm not constantly available.
Hello George, The model no is ZRB2630W and the freezer temp is now reading minus 22 on my freezer thermometer
I am still awaiting a reply about why the green light was flashing
Hi Richard, the ON LED flashes when the defrosting heater is interrupted or its connector is disconnectedDo you have the PNC / Product Code I asked you for?.Also, can you tell me if the compressor is running?
Yes, the compressor is running and the temp is remaining constant at -22 deg. The product number is ***** 886 501-02 Type B258866
Thanks George, the unit is presently connected to multi socket extension in the garage which is constantly being knocked about - thus it is likely that the power is being temporarily cut which initiates the defrost f