Hi please explain what the spring looks like and ho large it is?
It is as long as the rubber seal on the door where it came from, it is not broken in any way.
Is this the large spring that hold the rubber boot in place?
attached to a long round wire?
It looks like a net curtain rod that bends and has a spring to let it close to make a circle so it fits round the seal.
fist there are two in that machine, one on the inside of the seal and one on the outer edge
its not easy to replace that spring
It did not make a noise as such when it , it just started tangling up the clothescame loose
its pretty tight but it can be done with either the spring tool or a pair of needle nose pliers and screw driver
let me see if I can find you a generic video on this.
my husband at work ,will I be able to save his chat/video to show him?
Ok save this for him it shows exactly how to do it all;-0
I will stick with you until the unit is fixed properly.
But please rate my service thus far to you before closing this page.
It won't cost you anything to further to rate and I will be with you at no additional cost until you have this repair complete;-)
once you rate my service I will set us up on Q &A free, in case you need me further
How do I re contact you?
once you rate, I will send you a message that all you need to do is reply and I will respond promptly