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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 986
Experience:  Worked on appliances for more than 15 years
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Siemens dishwasher sn65mo31gb/03 Cannot change programme

Resolved Question:

Siemens dishwasher sn65mo31gb/03
Cannot change programme which is stuck on rinse to Eco wash
Has been working until today.
Submitted: 2 years ago.
Category: Appliance
Expert:  KevinWhiteJA replied 2 years ago.
KevinWhiteJA :

Hi, welcome to Just answer

KevinWhiteJA :

How old is it ?

Customer: Sorry, I don't know.
KevinWhiteJA :

ok is it stuck on rinse or eco wash or wash ?

Customer: On rinse. It should have done a wash, but only rinsed
KevinWhiteJA :

ok, it seems something is stuck in the base where drain pump is and so it wont work

KevinWhiteJA :

with the dishwasher unplugged, take it out and lay it on its back with around 45 degrees

KevinWhiteJA :

after this plug it back and check if it works

KevinWhiteJA :

if it wont then you will have to remove the base of the unit and clean the drain pump

Customer: My daughter in law cleaned out the waste basket in the bottom yesterday and said it was full of water. Does that help?
KevinWhiteJA :

yes but you have to clean the drain pump completely and also check for a possible leak inside the base that might be causing this issue

Customer: I cannot unplug as it is not visible and I also have a disability so cannot move the dishwasher out
KevinWhiteJA :

well then its better to wait because I wont recommend cleaning it while it is still plugged in

Customer: Will remove the basket and check the bottom of the machine to see if there is anything obviously blocking it.
KevinWhiteJA :

ok...You can get back to me if you need any assistance and I will help with no additional charges

Customer: Thank you. Then I will wash it all by hand and leave it for my son to call out an engineer when they are back. (There is a lot of washing up for a family of five!).
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 986
Experience: Worked on appliances for more than 15 years
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