hi I have a hotpoint fridge freezer just over 13mths old and the fridge is not working the light is on and freezer working details are exfm171s /34756050299 s/n ********* food wasted can you help thanks Susanna XXX
Hello My name is Ian ~ I am not on the site constantly so please be patient whilst waiting for responses to you queries
OK just looking up the specs for you be right back. ~ Ian
OK need to ask you a few questions, can you hear the motor running at all and is the panel behind the freezer trays frozen up?
hi sorry seem to have lost contact yes the panel behind the top freezer box is frozen up
no cant hear motor running