Hi, welcome to Just answer
please tell me its complete model number
IZ 161 W
Are we still connected please?
thanks for that
even though it screwed back either something is stuck in there or the filter itself has gone bad and will need replacement
Filter seems as it always is, what could get stuck?
nothing is stuck inside the drain ?
I mean after you have removed the filter have you cleaned everything from inside
Filter has been completely cleaned. I do this every month.Nothing stuck in the drain
this is how your filter appears ?
if the filter is fine then it seems then filter body might be damaged
however, before replacing this...with the washer unplugged pull it out and then looking from the front lay it on its left side...then take the pump out and clean everything and also clean the oily deposit with some warm water
That sounds like I need to call an Engineer?
clean the drain hose as well ... this might solve the problem
if it wont then the body might need replacement
Poor Service ?
either you don't want to clean it or don't want to pay