Hi, how old is your witerhalter?
also is this the first time it overflowed like that?
I think its 6 yrs old I got it used
no it overflowed before due to a kink in drain pipe
thank you, ***** ***** you arent using too much detergent that will cause this problem for sure. The rinse aid actually makes the suds dissipate quicker
does the machine seem to drain all the water on a rinse drain cycle?
it really looks like a suds problem and I recently used a new rinse aid product
yes I would say 90% of water is draining.
If you open machine if looks like there is too much suds#
ok thank you, ***** ***** detergent you are using requires you to use a lot less try the unit with 1/4 the amount you previously used, that should take care of the problem;-)
how do I do that?
do you have an automatic detergent dispenser hooked to the unit?
or do you add detergent for each load?
its auto and built in to machine
thank you you there is likely a problem with the dispenser leaking detergent into the machine. this part will need to be replaced to fix this on this unit
do you need a source for that part?
I will help you replace the bad component
no additional cost to you
its not too difficult to do
are you still here?
yea how much is part?
that will depend on where you are regionally and current pricing. One min I will tell you where to get that part.
Please visit : http://www.partslinkdirect.com/
Once you rate my service as ok or better, I will set us up on Q & A so you can always get back to me for help with the replacement
Please rate kindly at this time and have a great day!
so you wont tell me what part is need until I rate your answer??
Hi Im sorry I thought you understood, its the control valve for the automatic dispenser, its a standard part;-)
When you contact the supplier
for the part they will know what you need
And I will be available to you until this dishwasher is working properly
you can also get that part from this site: http://www.winterhalter.co.uk/
over time the valve (solenoid) will get weak and need to be replaced as it doesnt close correctly any longer
but its easy to fix with a few simple tools
When you ask them for the part, tell them you want only the dispenser
going to wait till after lunch to contact supplier.
Thats fine, but please rate now so I can set us up as Q &A I will send you a message as soon as you rate, then all you need to do is simply reply to that message anytime you need me there is no additional cost to rate;-)