How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Michael Your Own Question
Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9563
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
11519491
Type Your Appliance Question Here...
Michael is online now

fan not turning

Resolved Question:

fan not turning
Submitted: 2 years ago.
Category: Appliance
Expert:  Michael replied 2 years ago.
Michael :

Hi and thank you for choosing Just Answer.

I am Tech Michael and I will be assisting you today.

Please be patient as these are technical questions that may require a bit of conversation to solve.

The fan that isn't working, is that the one in the back of the oven?

Thank you

Tech Michael

Michael :

How old is your oven?

Michael :

hello are you there?

Customer:

yes 13 years

Michael :

thank you for that info, yes its more than likely in need of a new fan. if you are a bit handy you can replace that with my help its pretty easy;-)

Customer:

sorry not able to do that my self

Michael :

ok then you will simply need an appliance tech to do that for you but it will be less money if you order the part first

Michael :

the best place to get that is : http://www.4de-dietrich.co.uk/

Customer:

how do i do that

Michael :

Best to simply call them for this:Order by Phone: 0844 55 72 510

Customer:

ok when are there i have the no from the side of the oven

Michael :

Im not sure what you are asking?

Michael :

All you will need to order the fan is the full model # ***** your oven.

Customer:

ok i will order the part what will they want to know is it just the no of the oven

Michael :

hi yes ;-)

Michael :

once you have the motor(fan) simply call a local repairman to replace that for you, it should take only about half an hour to do the whole thing.

Michael :

Please rate kindly at this tim and have a wonderful day!

Customer:

ok thankyou what do i do about getting it fitted

Michael :

most any local handyman can easily do this for you

Michael :

or you can call an appliance tech in for that if you want

Michael :

it really is pretty easy to do with a few basic hand tools

Customer:

thank you good bye

Michael :

your very welcoem

Michael :

please rate my service before you go;-)

Michael and other Appliance Specialists are ready to help you

Related Appliance Questions