Hello My name is Ian ~ I am not on the site constantly so please be patient whilst waiting for responses to you queries
Could you give me the model number and product code or pnc number and I will look up the specs for you
it is a zanussi airspeed lite pet
I'm sorry this is not the model number, this should be on a label on the back or perhaps underneath, the pnc or product code is 9 numbers long sometimes 11 ~ Ian
OK it may be###-##-####?
OK Julia ~ I have enough information to go with this are you ready to make a few checks but I will need your help to describe things?
Sorry for my long absence. I have spoken to amazon and they will replace the machine as I only just bought it but I now cannot remember how I put it together and, therefore, don't know how to dismantle to fit it back in the box. Can you help please? Thanks - and sorry again
Don't you have the assembly instructions to hand, likely there is nothing wrong with the original one ~ Ian