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Dales-Electronic
Dales-Electronic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1416
Experience:  I am a Home Appliance / Refrigeration Technician of 25yrs+ with my own business and for multi-brand national companies.
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there My zanussi upright hoover has lost suction but

Customer Question

Hi there
My zanussi upright hoover has lost suction but only on the tool hose
Thanks
Julia
Submitted: 1 year ago.
Category: Appliance
Expert:  Dales-Electronic replied 1 year ago.
Dales-Electronic :

Hello My name is Ian ~ I am not on the site constantly so please be patient whilst waiting for responses to you queries

Dales-Electronic :

Could you give me the model number and product code or pnc number and I will look up the specs for you

JACUSTOMER-4bnm7wzi- :

it is a zanussi airspeed lite pet

JACUSTOMER-4bnm7wzi- : Zanussi ZAN2011AZ
Dales-Electronic :

I'm sorry this is not the model number, this should be on a label on the back or perhaps underneath, the pnc or product code is 9 numbers long sometimes 11 ~ Ian

Dales-Electronic :

OK it may be###-##-####?

Dales-Electronic :

OK Julia ~ I have enough information to go with this are you ready to make a few checks but I will need your help to describe things?

JACUSTOMER-4bnm7wzi- :

Sorry for my long absence. I have spoken to amazon and they will replace the machine as I only just bought it but I now cannot remember how I put it together and, therefore, don't know how to dismantle to fit it back in the box. Can you help please? Thanks - and sorry again

Dales-Electronic :

Don't you have the assembly instructions to hand, likely there is nothing wrong with the original one ~ Ian

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