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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1010
Experience:  Worked on appliances for more than 15 years
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The rinse aid light will not go off and so the dishwasher won't

Resolved Question:

The rinse aid light will not go off and so the dishwasher won't start
Submitted: 2 years ago.
Category: Appliance
Expert:  KevinWhiteJA replied 2 years ago.
KevinWhiteJA :

Hi, welcome to Just answer

KevinWhiteJA :

Please tell me its complete model number and the age of this dishwasher

Customer: S48840x0Gb/06 don't know age
Customer: I have to go out now will be back in 30 mins please let me know why this is happening
KevinWhiteJA :

OK, thanks for that

KevinWhiteJA :

as you have already tried to fill the rinse aid container and the light is still flashing...it might need a reset

KevinWhiteJA :

please let me know when you are back and I'll explain how to do it

Customer: I have filled the rinse aid thereisno flashing light it is just a solid orange
KevinWhiteJA :

ok unplug the dishwasher for around 10 minutes

KevinWhiteJA :

then plug it back and press and hold the ON/off button for few seconds

KevinWhiteJA :

let me know if the problem is still there after this is done

Customer: I can only get to the mains switch not the plug is that ok
KevinWhiteJA :

ok

Customer: Yes light still on
KevinWhiteJA :

OK, as you have already filled the container and the reset is not working the problem is with the control board that will need replacement

Customer: Ok will contact neff thx
KevinWhiteJA :

You're welcome...you can get back to me if you need any assistance and I will help with no additional charges....Excellent feedback is appreciated if you are satisfied with my assistance

Dales-Electronic :

Hello My name is Ian ~ I am not on the site constantly so please be patient whilst waiting for responses to you queries

KevinWhiteJA and other Appliance Specialists are ready to help you