Hello, my name is***** you supply the Enr and FD from the data label on the appliance pleaseKindly be patient whilst awaiting any responses from me as I'm not constantly available.
Sorry for delay, had to get someone to get down to read nos. FD8708, ENR KSW30V80GB/01
Thanks for getting that information... Please wait a few minutes whilst I access the notes and diagrams for this appliance
Ok, having looked at the diagrams I can see that this version is the type with the board at the rear of the appliance inside a cover.. Are you capable of using a multimeter?
If so then we can test the sensor to see if it is working correctly; if it is, then there is a likelihood that the problem lies within the electronics of the board
I would not describe this problem as a known design fault
We do have a multimeter and my husband can check this if you explain what he needs to do.
Turning the cooler off; the panel at the rear will need to be removed to access the board... Once the board has been accessed, measure the reading from the sensor attached to it.. At the same time measure the temperature inside the appliance..Then, after the cooler is at room temperature do both readings again.-----------------------------------At this point, please take a moment to rate my assistance.. Please use the smiley faces to do this.
Once you have the readings & temperatures, please let me know what they are
Thanks George, will do. Also I've just tried to alter the settings button at the top of the door and it is now stuck on 1.
How do I get back to you.
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Thanks George, our son is an electrician ( tho' not an appliance expert)so we're going to get him to do this tomorrow then will come back to you with results to get your diagnosis. If it is the board, can that be replaced and would it be a cost-effective repair?
I'm afraid that the question you have asked is relative to the determination of each individual... The board is replaceable, however at a cost of just above £120..Depending on what the findings are, there may be a repair option available, but we will need to research this afterwards
Thanks, ***** ***** that in mind once fault has been identified.
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Sorry for delay, we've been away. Son has removed panel at rear and accessed the board but says without a wiring diagram he can't tell which CN plug he needs to use, and asked what first reading should be. Hope that makes sense. Settings button on door is working.
Will do, he's not here just now so will come back to you later. Many thanks.