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George-Allsorts
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
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beko american style fridge freezer food in the bottom two

Resolved Question:

beko american style fridge freezer
food in the bottom two compartments of the fridge and the lower door shelf have frozen
Submitted: 1 year ago.
Category: Appliance
Expert:  George-Allsorts replied 1 year ago.
George-Allsorts :

Hello, my name is***** you go to the rear of the appliance and let me know if the compressor is running and the temperature of the compressor (hot, warm, cold)

Kindly be patient whilst awaiting any responses from me as I'm not constantly available.

George-Allsorts :

Can you also tell me the model number of the appliance, which you will find on the data label inside the fridge compartment

Customer:

the compressor is running....I can't feel the tempertaure of the compressor directly, but there is no heat coming from the sides, or uderneath

George-Allsorts :

Does the compressor have a cover over it?

Can you also tell me the model number of the appliance, which you will find on the data label inside the fridge compartment

Customer:

the compressor appears to have a cover...I can't find the model number or for that case any data label

George-Allsorts :

The data label is usually on the upper of the left inside of the fridge but can also be found on the side of the appliance.

Please remove the cover to check the temperature of the compressor

Customer:

No labels

Customer:

am sorry but am not going to be bale to move the fridge/freezer enough on my own to get to the compressor..thanks for trying to help though

George-Allsorts :

Ok, ... Then we will have to shoot in the dark... Has the appliance got fan in the fridge... Can you take a photo of the appliance and of the inside of the fridge compartment

George-Allsorts :

-----------------------------------
Can I ask you to take a moment to rate my responses to you so far... Using the smiley faces which you should now see, please rate how happy you are with my attempts to assist you..

This will close our chat by you can still come back to me using the same link if you need more help.

George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience: A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
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