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George-Allsorts
George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience:  A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
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, I have bought in Greece a cooker with a brand name and

Resolved Question:

Hi, I have bought in Greece a cooker with a brand name and number Electrolux model EKC54550.
I cannot find an English language manual
Can up I help please?
Thanks
Submitted: 1 year ago.
Category: Appliance
Expert:  George-Allsorts replied 1 year ago.
George-Allsorts :

Hello, my name is***** you give the product code from the label please

Kindly be patient whilst awaiting any responses from me as I'm not constantly available.

Customer: EKC54550W
Customer: *********
George-Allsorts :

The code should be either #94300468000 or #94300467900

George-Allsorts :

Please use a # ***** and long numbers

Customer: Ok, can you get the manual?
George-Allsorts :

I dont know until you give me the code I have asked for

Customer: the code I have given you is what is provided
George-Allsorts :

The model Is EKC54550W and then I have a line of stars but no numbers... You need to let me know which of those two long numbers is on your cooker... either ending in 7900 or 8000

Customer: Hi
Customer: just checked the oven it ends 679 00
George-Allsorts :

Ok, thank you ... Give me a few moments whilst I check the database to see if an English manual is available for you

George-Allsorts :

I have checked the database but cannot find an English version of the manual..

Please hold whilst I contact the manufacturer to see if the manual exists in the English language

Customer: Ok if not could you download a Greek version and see if we can translate?
George-Allsorts :

I can certainly provide you with the Greek version of the manual... The manufacturers are just checking to see if an English version is available for you

Customer: English would be much better as Greek translation will probably not work on the PDF format they will provide
George-Allsorts :

Ok, I have spoken to the manufacturers for you... They do not have the manual in Enlish but have suggested that you email the Greek Head Office at ([email protected]) and request that they service you with a translated version of the manual I am linking you to here:

Greek Version Manual for 94300467900

Customer: ok will give it a go. Thanks
George-Allsorts :

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George-Allsorts, Senior Appliance Technicial Manager
Category: Appliance
Satisfied Customers: 1448
Experience: A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
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